MCE Casino's Privacy Policy

MCE Casino (mcecasino.bet) is fully committed to protecting your privacy. This Privacy Policy explains what personal information we collect about you, why we collect it, and how we keep it secure.

By using the MCE Casino website or mobile app, you agree to the terms of this Privacy Policy. Please read it carefully before using the platform.

We are committed to ensuring your data is never used for any unlawful purpose. Your personal information is handled in accordance with international data protection standards.

Information collected directly from you

Information you voluntarily provide when registering for or using MCE Casino's services:

• Full name and date of birth
• Mobile number and email address
• Home Address
• National ID or passport number (for KYC verification)
• Payment information (bKash/Nagad/Rocket number)
• Account password (stored in encrypted form)

Automatically Collected Data

When you use MCE Casino, certain information is collected automatically:

Your data is used strictly for the purposes listed below. MCE Casino does not use your information for any unlawful or undisclosed purpose.

• Account Management: For creating, managing, and securing your account.
• Identity Verification: To complete the KYC process and prevent fraud.
• Transaction Processing: To successfully complete deposits and withdrawals.
• Customer Support: To help resolve your questions or issues.
• Promotional Offers: With your consent, to inform you of relevant bonuses and offers.
• Legal Obligations: To meet regulatory compliance requirements.
• Responsible Gaming: To identify problematic gaming patterns and provide you with support.

MCE Casino shares your information with third parties only in limited circumstances and strictly on a need-to basis. No information is shared with any party beyond those listed below.

Parties with whom your information may be shared

• Payment Providers: Solely to process transactions via bKash, Nagad, and Rocket.
• KYC Service Provider: Trusted third-party partners for identity verification.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Security Specialists: To assist in fraud investigations.

Before sharing information with any third party, we ensure they adhere to the same privacy standards. All third parties are bound by a confidentiality agreement with MCE Casino.

Your data is never held longer than necessary. MCE Casino follows the policies below:

• All information is retained for as long as your account remains active.
• Following account closure, transaction records may be retained for up to 5 years for legal compliance purposes.
• KYC documents are retained for up to 3 years after account closure.
• Marketing data is deleted immediately upon unsubscription.

After the retention period, data is securely deleted to prevent any further access.

MCE Casino uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

You can disable cookies through your browser settings. However, turning off certain essential cookies may affect the functionality of some site features.

As an MCE Casino user, you have certain rights regarding your personal data. We respect those rights.

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may request that the use of your data be restricted.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

Please note, however, that due to legal obligations, certain data may not be erasable before a specified retention period has elapsed.

MCE Casino is strictly not intended for anyone under 18. We do not knowingly collect personal information from minors.

If a parent or legal guardian believes their minor child has registered on our platform, please contact us immediately. We will close the account and delete all associated data without delay.

MCE Casino uses a multi-layered security system to protect your data:

• 256-Bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Data Backup: Your information is backed up on secure servers.
• Access Control: Only authorized personnel have access to the information they need.

That said, no method of transmission over the internet is 100% secure. Please keep your password confidential and notify us immediately if you notice any suspicious activity.

MCE Casino may update this Privacy Policy from time to time. For any significant changes, we will:

• We will display a prominent notice on the website.
• We will send notifications to your registered email or mobile number.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree, you may request to close your account.

If you have any questions about our Privacy Policy or wish to make a request regarding your data, please contact us through the following:

• Email: support@mcecasino.bet
• Live Chat: 24/7 via website or app
• Help Center: Help Center View Page

We may take up to 30 days to respond to privacy-related requests, though we always aim to resolve them as quickly as possible.